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Frequently Asked
Questions

Everything you need to know about Voice Bonsai.

Getting Started

Most businesses are live within 24–48 hours. Our onboarding team configures everything for you — AI script, call routing, CRM integration, and testing. You don't wait on developers.

No. We handle the entire setup — AI script, call routing, CRM integration, and chat widget installation. You answer a few questions about your business. We do the rest.

Yes. We forward your existing business number to the AI. No need to change numbers or notify customers. Your clients call the same number they always have.

Answering services take messages. Voice Bonsai books appointments, captures leads, qualifies callers, and syncs everything to your CRM automatically. It works 24/7 with no per-minute charges and no human error.

AI Voice Agent

Very natural. Most callers can't tell they're speaking with AI. You choose from multiple voice styles during setup — tone, pacing, and personality are all configurable.

Yes. Your AI voice agent is fully customizable — name, personality, call flow, qualifying questions, and responses are all built around your business. It sounds like your company, not a generic robot.

The AI gracefully escalates — transferring the call, sending you an SMS, or capturing the caller's info for a callback. You control the fallback behavior. No caller is left without a response.

Yes. Unlike a human receptionist, Voice Bonsai handles unlimited simultaneous calls. Peak hours, emergency calls, holiday surges — every caller gets answered immediately.

AI Website Chat

We provide a single line of code you add to your website. Compatible with WordPress, Wix, Squarespace, Shopify, and any custom site. Installation takes under two minutes.

Yes. You choose the name, avatar, opening message, and response scripts. The agent introduces itself as part of your team, not as a generic chatbot.

Yes. It books directly into your calendar and sends confirmation to the customer. No back-and-forth. No missed follow-up. The booking happens in the conversation.

Pricing & Billing

The setup fee covers full configuration of your AI agent — scripting, call routing, CRM setup, testing, and launch. You get a dedicated onboarding specialist who builds everything to your specs.

No long-term contracts. Month-to-month subscription, cancel with 30 days notice. We earn your business every month.

No. Pricing is flat monthly — unlimited calls and chats. High call volume is not a problem. You never get a surprise bill at the end of the month.

Yes. Upgrade anytime. We credit your existing monthly plan toward the new plan. No penalty, no re-setup fee. Your configuration carries over.

Integrations

HubSpot, Salesforce, Zoho, GoHighLevel, ServiceTitan, and more. Ask about your specific CRM during the demo — if it has an API, we can connect to it.

Yes. We integrate with Google Calendar, Calendly, Acuity, ServiceTitan, and most major scheduling platforms. Appointments go straight into your calendar with no manual entry.

Still Have Questions?

We'll walk you through everything.

Book a free demo and see Voice Bonsai live. Ask anything. Get answers built around your specific business and industry.